We read every message. Because our small editorial team covers a rapidly-changing industry, please route your message to the correct inbox below — it will get answered faster than a general catch-all. We aim to respond to all non-urgent inquiries within 72 hours. Time-sensitive legal notices are handled within 24 hours.
Have a question about a specific operator, a bonus term you do not understand, a withdrawal that is stuck, or an article you just read? Our reader-questions inbox is the right place. Tyler or a senior editor reviews everything.
Email: [email protected]
Typical response time: 24-48 hours, Monday through Friday
If you believe we have published a factual error — a wrong RTP, an out-of-date bonus, a misrepresented withdrawal speed, a licensing claim that is no longer accurate — please send us the specific page URL, the claim you believe is wrong, and your evidence. We take corrections seriously and will update the page with a dated correction notice if we are in error.
Email: [email protected]
Typical response time: 72 hours
If you work for — or have worked for — an offshore casino operator and have information you believe the public should know, we want to hear from you. We have a secure, encrypted intake process for sensitive tips. We do not share source identities with operators, law enforcement, or any third party except under lawful subpoena after exhaustion of legal challenges.
Encrypted email: [email protected] (PGP key available on request)
Signal: Available on request via the email above
We particularly want to hear about: rigged RNG implementations, deliberate bonus clawbacks after wins, KYC abuse as a stall tactic, geofencing failures that are then used as pretext to confiscate winnings, and any form of player data being sold to third parties without consent.
Reporters writing about the Utah online gambling market, the offshore affiliate industry, Utah's constitutional gambling ban, or US federal gambling law are welcome to reach out for background, quotes, or data from our withdrawal-timing database. Tyler Morrison handles all press inquiries.
Email: [email protected]
Typical response time: 24 hours on business days, longer on weekends
For legal notices, including DMCA takedown requests, cease-and-desist letters, and service of process, use the legal inbox or the registered agent address below. We do not accept service of process through our reader or press inboxes.
Email: [email protected]
Response time: 24 hours
All DMCA takedown requests must comply with the requirements of 17 U.S.C. § 512(c)(3). We may reject deficient notices. We may, at our discretion, forward takedown notices to the Chilling Effects database.
Operators who wish to be considered for review should email the partnerships inbox. Please note: Review coverage is editorially independent and cannot be purchased. Affiliate agreements do not influence rankings or scoring. Operators unable to accept this standard should not contact us.
Email: [email protected]
Typical response time: 5 business days
We periodically hire freelance reviewers, researchers, and copy editors. We particularly value candidates who live in Utah, Idaho, Nevada, or Wyoming and have firsthand experience with the US offshore online casino market. We do not hire outside North America.
Email: [email protected] (include a writing sample and cover letter)
For postal mail and legal service, please use:
Rimrockinnor.com EditorialWe do not publish a street address publicly for editorial security reasons. Legal service of process should be directed through our registered agent; we will provide the registered agent address upon written request by an attorney on firm letterhead.
We do not operate official social media accounts. Any account claiming to be Rimrockinnor.com on X/Twitter, Facebook, Instagram, TikTok, or elsewhere is unauthorized. Please report impersonation accounts to the relevant platform. We may launch authorized social accounts in the future, at which point we will announce them here.
We are a small editorial team. We are usually fast, but around major regulatory news, the start of football season, and US tax season, our response times can stretch to a week. If your matter is time-sensitive and urgent, please say so in the subject line with the word URGENT — this flag routes your message to the top of the queue.
If you are in immediate crisis because of gambling, do not email us. Call 1-800-GAMBLER right now, or dial 988 if you are considering self-harm. Our Responsible Gambling page has the full resource list.
